First Pitch warrants the operability of your pitching machine for 5 full years for Teams, Leagues, Schools and residential and non-commercial use and a 1 full year for commercial use from the date of purchase. This warranty covers all mechanical and electrical parts against manufacturers defect or premature failure during reasonable normal use. Customer is responsible for cost of shipping machine back to First Pitch and First Pitch pays to ship it back to Customer. Commercial use is defined as Batting cage or training facility for hire. Schools, Teams, and Leagues are considered non-commercial use.

*Please note that the warranty does not cover accidental damage or shipping cost
*Relief Pitcher model carries a one year warranty.

First Pitch Pitching Machine, the finest pitching machine on the market today!

Repairs & Maintenance

Need your First Pitch machine repaired? Download and print this repair request form, and send it to us along with your machine. Our team will inspect and repair your machine and we will send it back to you as soon as possible. Labor is free. Parts will be charged depending on warranty status and/or coverage. Note: when shipping your machine back we only need the top part with the motor and wheel. So do not send the legs, skid plate or ball tube. It saves on shipping cost. Customer is responsible for cost of shipping to First Pitch. First Pitch pays for shipping back to customer it machine is under warranty. If not under warranty, customer pays for shipping both ways. We suggest customer insures the shipment of their machine. It is rare, but sometimes the shipment gets lost and the customer is out a pitching machine.

Download Repair Request File

Parts

First Pitch genuine replacement parts keep your machine on the field. When you invest in a pitching machine, it’s important to know that the manufacturer will be around to support you with service and replacement parts. You can count on us for high-quality parts at fair prices with quick shipping. Call 1 (888) 400-9498 or e-mail us at sales@firstpitch.com with any questions. To shop for parts click the button below:

Shop Parts